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Nory’s Culture, Values and Team Off-sites
Discover Nory's culture, values, and team-building approach. Learn how we're transforming the restaurant industry through innovative tech and a close-knit team.
Setting up for success
We know that digital transformation isn't just about choosing the right technology — it's about successfully embedding it in the business, so your teams embrace and champion the change.
Nory’s change management blueprint
Our approach prioritises your people and ensures lasting results across your organisation. Here's how we make it happen:
Address concerns head-on
Whether you’re worried about tech adoption or operational impact, let us know your concerns and we’ll proactively address them.
A proven process
Our proven four-milestone implementation builds confidence in your organisation by making sure the transition is smooth.
Measure success
We create clear KPIs from day one so you can measure implementation success. We host regular reviews to celebrate wins, optimise performance, and demonstrate ROI.
Minimise interruptions
Our phased approach minimises disruptions to your operations, meaning your venues run smoothly while we get up and running.
“The level of service we’ve received from Nory has made implementing the system so much easier. Whenever we have questions, we get quick and helpful responses from the team.”
Kallie Kocourek
Vice President of the UK Market at Roasting Plant Coffee, Head of Customer Success
People-first implementation
Our milestone-based implementation journey ensures a structured, step-by-step approach that builds confidence across teams and ensures success at every stage.
Pre-implementation
Project kick off
We start with a focused kick-off session where we gather key info, map out your unique implementation journey, assign roles & responsibilities and set expectations for success.
Milestone 1
Get your POS live and forecasting
The first thing we do is integrate your POS system with Nory and train your admin team on forecasting & budgeting. This establishes the foundation for data-driven decision-making across your organisation.
Milestone 2
Get scheduling up and running
We launch your team on Nory’s time and attendance management system. Our specialists ensure every employee masters the platform, giving you complete visibility of your labour costs and a simpler way to manage your workforce.
Milestone 3
Optimise your supply chain
Next we focus on transforming your food ordering and waste management processes. Your team will master efficient stock ordering and waste logging, giving you total visibility into purchasing patterns and waste reduction opportunities.
Milestone 4
Master your stock control
The next step is to implement precise stock counting procedures and real-time COGS reporting. Your team will establish consistent routines that make inventory management straightforward and accurate, enabling data-driven purchasing decisions.
Post-Implementation
Ongoing support
Our commitment to your success doesn’t end with implementation. Once you’re up and running, we stay on hard with dedicated support when you need it – through regular check-ins, continuous training opportunities and strategic guidance - to keep improving your performance and maximising ROI.
Partnering with you beyond implementation
We don’t just implement the tech, our team of experts take the time to understand your operations, needs and goals. We’ll continue to work with you to uncover areas for improvement, tackle obstacles and support sustainable growth.
I understand the pain of trying to launch new tech in a restaurant – I've been there myself – and without sufficient support, it becomes 10 times harder.
That's why end-to-end customer service is so important to us. The better support we provide customers, the more chance they have of using Nory to it's full potential to help grow their business.
Conor Sheridan
CEO & Founder at Nory
How we support you
Project Planning
Our team maintains the project plan, evaluate milestones, and coordinate resources from Nory where needed to ensure an on-time go-live.
Training and QA
Our team is here to answer your questions and share best practices for the optimal Nory setup.
Help & Advice
We provide continuous guidance through our onboarding portal, ensuring all data requirements are met and questions are answered promptly to keep your project moving forward.
Implementation roles
Point of Contact
You will be assigned a main point of contact for Nory during the onboarding process, coordinating people and data from your business to keep us on track for go-live.
Task Management
The designated contact oversees task completion in our onboarding portal, ensuring all necessary data is supplied on schedule to maintain project momentum.
The Nory Champion
Change champions play a vital role in successful implementation. These internal advocates help drive attendance at training sessions and promote proper system usage across the organisation.
In the spotlight
Read the latest from our journey to making the hospitality industry more profitable.
Why restaurant businesses choose Nory to manage operations
Wondering what all the fuss is about? Find out why hospitality businesses use Nory as their main restaurant operations management software.
Frequently asked questions
How does Nory support the unique needs of restaurant enterprise groups?
Nory offers a centralised platform designed specifically for multi-unit restaurants, providing tools for streamlined operations, brand consistency, and data-driven decision-making across all locations.
Can Nory integrate with our existing technology systems?
Yes, Nory seamlessly integrates with various POS systems, ensuring a smooth transition and minimal disruption to your current operations.
How does Nory ensure data security and privacy for enterprise groups?
Nory employs industry-leading security measures, including encryption, secure data storage, and role-based access control, to protect sensitive information and maintain data privacy for enterprise restaurants.
What level of support does Nory provide for enterprise brands?
Nory offers dedicated account management, training, and 24/7 technical support to ensure that enterprise restaurants can effectively leverage the platform and achieve their goals.
Is there a fee for the implementation of Nory?
No, Nory does not charge any implementation fees. Our team works closely with you to ensure a smooth deployment of Nory across your locations, including data integration, user training, and platform setup, at no additional cost.
Got more questions?
Our team will be happy to chat you through the process.
