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The brigade system was the first restaurant operating system. Here's the second.
The back office never had a brigade. Meet the team of AI assistants, one per station, running forecasting, scheduling and reviews on margin.
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Restaurant labour cost management: Why labour is the signal, not the problem
Almost every operator watches their labour percentage. Almost none ask the right question about it. Guy Leggatt on why labour is a symptom of misalignment — not the root cause.
Covers per labour hour: The metric most operators have never heard of
Covers per labour hour (CPLH) tells you whether your restaurant is running well before the financial damage shows up. Guy Leggatt explains how to use it.
Why restaurant operating models were never engineered
The restaurant industry's challenges aren't a failure of effort — they're a failure of structure. Jim Taylor explains why restaurants were never intentionally designed, and what operators can do about it.
Where restaurant margin loss really happens (it’s not on the P&L)
Most restaurant operators discover restaurant margin loss on a monthly financial statement. Jim Taylor on why margin is lost at the shift level and how to catch it in time.
Auto-Enrolment Pensions in Ireland (Hospitality): What you need to know
What hospitality employers need to know about the auto-enrolment pension scheme in Ireland, including eligibility, contribution rates, and compliance.
Employer National Insurance contributions for UK restaurants: A simple guide
UK employer NI hit 15% in April 2025. Here's what restaurant operators need to know about rates, thresholds, and Employment Allowance.
Restaurant automation: What to automate first for the best results
Learn which restaurant automation tasks to automate first, how AI can improve automation, and where human judgement still matters in restaurant operations.
Restaurant profit margin by type: 2026 US benchmarks
See the average restaurant profit margin benchmarks in the US for 2026, including by restaurant type: QSR, fast casual, full service, bar, and fine dining.
Stop checking every invoice manually, Nory's Invoicing Assistant is here
Nory’s Invoicing Assistant automates invoice matching for restaurants, checking prices and quantities against orders and deliveries.
